Indore Food Safety Team Inspects Food Units, Collects Samples After Complaints

The Food Safety Administration, Indore, has inspected various food establishments following complaints and collected food samples for laboratory testing as part of ongoing action to ensure the quality of food products and compliance with food safety standards. The department has also issued instructions to food businesses on cleanliness, food hygiene, safe storage and compliance with prescribed food safety requirements.

The action was carried out on 23 October 2026 on the basis of complaints received by the department. During the inspections, food samples were collected wherever required and sent for testing. The concerned establishments were also given necessary instructions to maintain cleanliness and follow food hygiene and food safety standards.

The inspections were conducted under the directions of the Commissioner of Food Safety and Controller, Food and Drug Administration, Madhya Pradesh, Bhopal. The department said the action was aimed at ensuring that the public receives safe food and that complaints related to food establishments are addressed promptly.

During the Indore visit of Controller, Food and Drug Administration, Madhya Pradesh, Shri Manoj Pushp, two snack manufacturing units, Om Namkeen and Aakash Namkeen, were inspected.

The food safety arrangements, cleanliness and compliance with prescribed standards at both manufacturing units were reviewed during the inspection. The department said that the food safety arrangements at both units were found to be satisfactory. Controller Shri Manoj Pushp expressed satisfaction with the arrangements.

Following a complaint, the department inspected Karnawat Paan Bhojan Prasadi, located at Anjani Nagar on Airport Road. The inspection was conducted in the presence of the establishment’s representative, Shri Atul Lodha.

A total of 06 food samples were collected from the establishment for testing. The samples were of potato, gilki, tuvar dal, paneer masala, soybean oil and coriander powder. The samples are being sent to the State Food Testing Laboratory, Bhopal.

The department said that further statutory action would be taken according to the rules after the laboratory report is received.

Jain Shwetambar Shiv Bhandar in Silawatpura, Indore, was also inspected. During the inspection, samples of namkeen mixture and boondi were collected for testing in the presence of the establishment’s proprietor, Shri Rajesh Jain.

Both samples are being sent to the State Food Testing Laboratory, Bhopal. The department said that necessary action would be taken according to the findings of the laboratory report after it is received.

The department also inspected Amritsari Naan Dhaba after discussing the complaint with the complainant and identifying the establishment mentioned by the complainant.

During the inspection, instructions were issued to maintain cleanliness in the kitchen and ensure compliance with food hygiene standards. In the presence of the vendor, Shri Kuldeep Raghuvanshi, samples of paneer and dal makhani were collected for testing.

The complainant, Shri Narayan Shukla, was informed about the action taken by the department. The department said that he expressed satisfaction with the action. Necessary action will be taken according to the rules after the reports of the samples are received.

The department also contacted a complainant by telephone to obtain information about a complaint concerning Sonu Wafers. On the basis of the information provided by the complainant, Sonu Wafers, M/s Mohanlal Daulatram Traders, located in Avantika Nagar, Sanwer Road, Indore, was inspected.

The unit is operated by its proprietor, Shri Mukesh Prajapat. During the inspection, a food licence was found displayed at the establishment. The validity of food licence number 11421850001288 was found to be up to 10 December 2026.

Samples of Sonu Wafers brand potato chips and Sonu Falahari Wafers were collected from the establishment for testing. During the inspection, the packet of potato chips was found to carry the current food licence number 11421850001288 as well as the food registration number 21414850015452 issued earlier.

The earlier food registration number 21414850015452 was found to have been valid up to 19 March 2019. The packet of falahari wafers was found to carry food licence number 11421850001288.

The department said that, in view of the position found regarding the food registration and licence details printed on the packaging, action was being taken to issue a corrective notice to the concerned establishment.

Both samples are being sent to the State Food Testing Laboratory, Bhopal. Further action will be taken according to the rules after the laboratory report is received.

The department next contacted complainant Shri Kapil Dhaneria and obtained detailed information about his complaint. On the basis of the information provided by him, Raja Chaat Bhandar, located opposite the Civil Hospital in Sanwer, was inspected.

During the inspection, the condition of food storage, cleanliness and food hygiene at the establishment was reviewed in the presence of its manager, Shri Raja Bohra.

The establishment operator was instructed to ensure proper storage of food items and compliance with cleanliness and food hygiene standards. Samples of the water used for pani puri and the potato masala were also collected from the establishment for testing. These samples are being sent to the State Food Testing Laboratory, Bhopal.

The complainant was informed about the action taken by the department. The department said that necessary statutory action would be taken according to the findings of the laboratory report after it is received. The complainant expressed satisfaction with the action taken.

On the basis of a complaint, the department contacted the complainant by telephone and inspected Shri Ram Kirana in Musakhedi, Indore, as identified by the complainant.

The complainant was informed about the inspection and the action taken. The department said that information had been received that the complainant was satisfied with the action. The necessary process for resolving the complaint is being carried out.

The Food Safety Administration, Indore, said that complaints received by the department are being treated seriously and that the concerned food establishments are being inspected accordingly.

During these inspections, food samples are being collected wherever necessary and sent to the State Food Testing Laboratory, Bhopal for examination. Food businesses are also being instructed to maintain cleanliness, store food items safely, follow food hygiene requirements and comply with food safety standards.

The department clarified that after the laboratory reports are received, necessary statutory action will be taken on the basis of the findings in those reports. The action will be taken under the Food Safety and Standards Act, 2006, and the rules and regulations made under it.

The department said that inspections, collection of food samples and action on complaints would continue to ensure the quality of food products and to make safe and quality food available to the public.