Grievance Redressal

News Darpan is a digital news publisher and complies with the grievance redressal mechanism required by the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Grievance Officer

Our Grievance Officer is based in India and is responsible for receiving and resolving complaints about content published by News Darpan.

• Name: Lalit Pandit
• Designation: Grievance Officer
• Email: lalit@newsdarpan.in
• Telephone: +91 98330 00048
• Postal address: X/545, Jai Mata Gali, Raghubarpura No. 1, Gandhi Nagar, East Delhi, Delhi – 110031, India

How to file a complaint

Write to the Grievance Officer at the email address above. To help us act quickly, please include:

• The full URL of the article or content concerned
• The specific part you are complaining about
• The nature of your grievance (for example: factual inaccuracy, defamation, privacy, copyright, obscenity, or a breach of the Code of Ethics)
• Your name and contact details

Our timelines

• We acknowledge every complaint within 24 hours of receipt and issue you a ticket reference.
• We dispose of the complaint within 15 days of receipt and inform you of the action taken.

Code of Ethics

Our editorial conduct follows the Norms of Journalistic Conduct of the Press Council of India and the Programme Code under the Cable Television Networks (Regulation) Act, 1995, as required by the Rules. See our Editorial Policy, Ethics Policy and Corrections Policy.

If you are not satisfied

If you are not satisfied with the resolution provided by our Grievance Officer, you may escalate the matter to the self-regulating body of publishers of which News Darpan is a member, and thereafter to the oversight mechanism of the Ministry of Information and Broadcasting, Government of India, as provided under the Rules.

Compliance reporting

We publish a periodic report of complaints received and actioned. See our Monthly Compliance Report.